Our customer is Europe’s leading Managed Learning Services provider for public and private organizations. It’s currently undergoing a digital transformation according to which a new Learning platform is being built. The platform is e-commerce for learning courses with back office for operation management and a wide range of other features.
The new platform will allow the customer to create dedicated portals for its clients where registered users can search and book courses within minutes without needing to call the sales team by phone, as is currently the case. And from the administrative backend side of the solution will allow managing the catalog, taxonomy of courses, orders, invoicing, and the extended analytics required to improve the product offering going forward. And it will be just the first step in program-level digital transformation across the department.